Customer Service Administrator - Facilities Company - Renfrew- Salary Circa £23,500 (36.5 hour week)
CBW are delighted to be working with a specialist engineering company based in Renfrew in the recruitment of service administrators. This is a National company with strong contracts and due to a National win of a new contract they have several openings for helpdesk administrators. This is a great opportunity for an experienced customer service administrator to advance their career into a planning administration role.
Hours of work:
- Shifts: Mix of 08.00 - 16.00 / 10.00 - 20.00 and 1 weekend in 4, however days back in lieu after the weekend shifts. Shifts will be discussed at the interview stage.
- To organise and prioritise engineer’s workload.
- Work with engineering and Maintenance staff to ensure workload is completed and PPMs scheduled and actioned.
- Monitor and organise day to day performance of the engineering team and ensure schedules and rotas are in place and communicated.
- Coordinate spares and parts procurement and scheduling of fitting.
- Advise appropriate Services Manager of issues affecting performance.
- Develop & maintain key interdepartmental relationships
- Understand and operate customers Maintenance Management System
- Salary up to £23,500 this will raise after probation
- 32 days holiday
- Health care
- Pension 4% contribution